Privacy Policy

Effective Date: 1st November 2025

1. Introduction

At Digital Nil, your privacy is not just protected, it’s respected.

We believe in transparent digital experiences, where your information is collected, used, and stored responsibly.

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, interact with us, or use our services.

By accessing our website or providing your information, you agree to this policy.

2. Information We Collect

We collect only what’s necessary to provide you with the best experience. This may include:

a. Personal Information

When you contact us or fill out forms, we may collect:

  • Your name
  • Email address
  • Phone number
  • Company name
  • Project details or inquiry messages

b. Automatically Collected Data

When you browse our website, we automatically collect:

  • IP address and browser type
  • Device and operating system
  • Referring URLs and pages visited
  • Time spent on pages and interactions
  • Cookies and analytics data

c. Marketing & Communication Data

If you subscribe to our newsletters, campaigns, or download guides, we collect your preferences and engagement activity.

3. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries or project requests
  • Improve our website performance and user experience
  • Personalize content and marketing communications
  • Analyze website traffic and optimize conversion
  • Send updates, newsletters, or promotional offers (only if you’ve opted in)
  • Maintain legal compliance and prevent fraudulent activity
  • We do not sell, rent, or trade your personal data, ever.

4. Cookies & Tracking Technologies

Our website uses cookies, pixels, and tracking tools like Google Analytics, Meta Pixel, and Hotjar to enhance your browsing experience.

Cookies help us:

  • Understand visitor behavior
  • Track website performance
  • Personalize marketing messages

You can disable cookies anytime in your browser settings, though some features may not function properly.

5. Data Retention

  • We retain your information only as long as necessary for business, legal, or security reasons.
  • When data is no longer needed, it is securely deleted or anonymized.

6. Data Security

  • We use encryption, firewalls, and secure servers to protect your data.
  • Access is limited to authorized personnel only, and all employees follow strict confidentiality practices.

However, while we do our best, no online transmission can be guaranteed 100% secure. You share information at your own discretion.

7. Third-Party Services

We may use trusted third-party tools and services for analytics, email marketing, and advertising.
These include (but are not limited to):

  1. Google Analytics
  2. Meta Ads / LinkedIn Ads
  3. Mailchimp or similar email tools
  4. WordPress & Elementor
  5. ACF, GTM, or CRM systems

Each service follows its own privacy policy. We encourage you to review their respective terms.

8. Your Data Rights

Depending on your region (India, EU, US, etc.), you have the right to:

  • Access and review the personal data we hold about you
  • Request correction of inaccurate information
  • Request the deletion of your data
  • Withdraw consent for marketing communications
  • Object to processing based on legitimate interests

To exercise these rights, contact us at support@digitalnil.com

9. International Data Transfers

Since we work with global clients, your data may be transferred and processed outside your country (including servers in the US, EU, or India).
All transfers comply with applicable data protection regulations.

10. Links to Other Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
Please review their privacy policies before interacting.

11. Children’s Privacy

  • Our services are intended for adults (18+).
  • We do not knowingly collect data from minors.
  • If you believe a child has shared information with us, contact us immediately to remove it.

12. Policy Updates

  • We may update this Privacy Policy periodically to reflect changes in law, technology, or services.
  • Updates will be posted on this page with a new “Effective Date.”

We encourage you to check this page occasionally to stay informed.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

  • Office Address: Digital Nil, 4th Floor, Office No.1, Palash Nine, Balewadi, Pune – 411045
  • Email: support@digitalnil.com
  • Phone: +91 8668858599

In Short

We treat your privacy like we treat our brand, with care, respect, and zero shortcuts.